Equipment Rental Program
offer the same hi-quality, professional grade equipment that we sell on an
approved rental basis. (This is unheard of in our business!)
We rent top of the line video surveillance equipment to parents, guardians and
employers wishing to monitor the interaction between their caregivers, children
and employees. We use absolutely undetectable cameras and recorders as seen
through out our website. After the rental you keep any recorded video or audio
tapes which can be played on your own VCR or recorder. As we will not be held
responsible for inferior (or lack of) recordings (audio or video) customers are
advised to test the recording capability and functionality of all rental
equipment prior to "live" set-up. Customer relieves DPL-Surveillance-Equipment
of all claims as a result of purchasing our products and using our services.
Hold Harmless Clause:
DPL-Surveillance-Equipment is not responsible for personal or professional injury or property damages resulting from the use of our equipment.
For Nationwide customers we ship you all the equipment, detailed instructions
and provide you with a toll free 24 hour tech support line. All our systems are
plug and play.
Although We May Include Batteries For Rental Products We Are Not Responsible For The Performance Of Included Batteries As they May or May Not Be Fresh As of The Time A Customer Recieved The Product. Customer Are Encouraged To Provide Their Own Batteries.
* The rental period is priced for a (7) day period. This is the
minimum period available.
* The first rental day begins on the date the product is received by the
purchaser. (Verifiable thru the shipping company signature confirmation)
* The rental period ends on the date the purchaser begins shipment of the
product back to us. (Verifiable thru the tracking number)
* Delivery Exceptions: Customers will be allowed only (2) delivery exceptions or attempts before we will start the rental period.
* A 25% rental fee will be charged (based on the retail value of the equipment)
for each additional day product held beyond initial rental period. (Please
call us within 24 hours if an extension is required)
Order cancellations are subject to a 25% cancellation fee.
* We do not make adjustments for early returns. If you order rental products for mutiple weeks you will be charged for mutiple weeks. No exceptions granted!.
* Violation of any of the stated terms and conditions will result in a charge
for the full retail price of the equipment plus the rental fee.
* Alternate Rental Periods are available at terms and prices agreed to by us.
No Refunds Are Offered On Rentals
We repair or replace defective equipment at our cost and we'll send the new or repaired unit out to the customer asap or we'll provide a free week of rental to the customer in the future (subject to availability). Loaners are provided subject to availability.
In the case of daily rentals: Such minimum terms and conditions will apply: All
commitments given to DPL-Surveillance-Equipment.com (verbal or written) to set
aside such rentals will cause the customer to pay for the same regardless if the
equipment is used or not. No exceptions granted!
Clients must contact us within 24 hrs. of receiving equipment if assistance is
needed to set-up or operate equipment. Failure to do so will result in our
inability to issue a credit or refund.
We reserve the right to repair or replace any rental item prior to issuing a credit or refund.
A security deposit is required which covers the full price of the equipment.
This is adjusted after the equipment is returned. Rental fees will be deducted
from this deposit and the balance refunded within approx. 7-10 business days when equipment is returned in good
working order (minus the costs associated with repairing any damages).
We reserve the right to recharge the customer's credit card in the event that a customer initiates a chargeback while our refund of the collateral
is working it's way through to the customer's bank. We recommend that all customers waiting for collateral reimbursement contact us prior to initiating a chargeback or copy request. Once we process the refund of the deposit it is up to the bank to actually place the funds back into the accounts of the customers within a timely manner (approx. 7-10 business days).
The Client pays for shipping both ways, but the shipping time is not included
when calculating the rental period. Once a Client has rented a system, 50% of
the rental fee may be applied towards purchase of a new system. Once rentals are returned they can not be converted back into a purchase.
Multiple Item Orders: The shipping cost for multiple items ordered will be based on the actual cost of shipping as determined by the shipping company: Fed. Ex., UPS or U.S.P.S.
This cost will be added to the rental charges when the product is returned after the rental period.
Under No Circumstances Does DPL Surveillance Equipment© Allow Customers To Charge Shipping or Packaging Costs To Our Account (Fed. Ex., UPS, USPS and/or DHL). Unauthorized Charges Will Be Disputed and Reversed. Criminal Charges Will Be Pursued If Necessary.
When rental fees exceed the retail price of the item:
(1) You may either purchase the item and pay the amount in excess of the
(2) Simply pay the rental fees if you do not want to purchase the item.
However, under no circumstances will customers simply accumulate rental fees
that exceed the retail price of the item while still retaining the option to
purchase the item with the intention of avoiding the rental fees over and above
the retail price of the item. We retain the right to charge said customer's
credit card for the amount necessary to recover all rental fees at any time
after which the rental fees exceed the retail price of the item. Notice may or
may not be given prior to fee recovery.
Under no circumstances will a purchase be converted into a rental.
Cancellations: Once Products Are Shipped We Can Not Cancel The Order(s).
Reservations: Customers may reserve a rental for up to ten (10) days by either calling us (818) 344-3742 or using the website and specifying the same by making a note in the "special instructions/comments" section. We'll acknowledge the reservation by confirmation email or phone call.
In regards to Walk-Through Metal Detectors:
During the rental period client assumes complete responsibility for the equipment in case of fire, theft, damage,
etc and Will Be Charged the Full Cost of Repairs or Replacement.
If client cancels this agreement within 72 hours of commencement of rental period then we shall be entitled to a cancellation fee equal to 100% of the rental amount. (End of Walk-Through Metal Detectors agreement).
Upon our approval and your own needs we can even have the equipment in your
hands in 24 to 48 hours!
Restricted and Title III equipment requires a formal request from the Chief of
Police on department letterhead. We reserve the right to decide who is, and is
not, approved for rental privileges.
Gift Card Terms and Conditions:
Gift Cards must be redeemed toward the purchase of eligible products on www.DPL-Surveillance-Equipment.com. Purchases are deducted from the Gift Card balance. Any unused balance will be placed in the recipient's Gift Card account until redeemed. If an order exceeds the amount of the Gift Card, the balance must be paid with a credit card or other available payment method. DPL-Surveillance-Equipment.com may provide Gift Card purchasers with information about the redemption status of Gift Cards that they purchase. To view Gift Card balances, visit "Your Account" on DPL-Surveillance-Equipment.com.
* Gift Cards may be redeemed for the purchase or rental of products at DPL-Surveillance-Equipment.com or any other website operated by DPL-Surveillance-Equipment.com.
* Gift Cards cannot be used to purchase other gift cards.
* Gift Cards cannot be transferred for value, redeemed for cash or applied to any other account. Unused Gift Card balances in an DPL-Surveillance-Equipment.com account may not be transferred.
3. Risk of Loss.
The risk of loss and title for Gift Cards pass to the purchaser upon our electronic transmission to the purchaser, recipient or delivery to the carrier, whichever is applicable. We are not responsible if a Gift Card is lost, stolen, destroyed or used without your permission.
DPL-Surveillance-Equipment.com will have the right to close customer accounts and bill alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on DPL-Surveillance-Equipment.com.
5. Limitation of Liability.
DPL-SURVEILLANCE-EQUIPMENT.COM MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD.
Any dispute relating in any way to DPL-Surveillance-Equipment.com Gift Cards in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $1,500 shall be adjudicated in any state or federal court in Ventura County, California, and you consent to exclusive jurisdiction and venue in such courts.
7. General Terms.
DPL-Surveillance-Equipment.com Gift Cards are issued by DPL-Surveillance-Equipment.com, a California Limited Liability Company. When you purchase, receive or redeem a DPL-Surveillance-Equipment.com Gift Card, you agree that the laws of the State of California, without regard to principles of conflict of laws, will govern these Gift Card terms and conditions. DPL-Surveillance-Equipment.com reserves the right to change these terms and conditions from time to time in its discretion. All terms and conditions are applicable to the extent permitted by law.
Call us (or email us at
Rental@DPL-Surveillance-Equipment.com) at (818)
344-3742 or fax us at (775)249-9320 if you have any questions.
By Patronizing Our Website, Calling Over the Telephone, Emailing, Faxing ,Instant Messaging (or Any Other Means of Communication) Your Order You Are Agreeing to Be Bound By Our (Above-Mentioned) Terms and Conditions.
We Reserve The Right To Refuse Service To Anyone.
This article must be read and interpreted in it's entirety.