Equipment Rental Program
 

We now offer the same hi-quality, professional grade equipment that we sell on an approved rental basis. (This is unheard of in our business!)

We rent top of the line video surveillance equipment to parents, guardians and employers wishing to monitor the interaction between their caregivers, children and employees. We use absolutely undetectable cameras and recorders as seen through out our website. After the rental you keep any recorded video or audio tapes which can be played on your own VCR or recorder. As we will not be held responsible for inferior (or lack of) recordings (audio or video) customers are advised to test the recording capability and functionality of all rental equipment prior to "live" set-up. Customer relieves DPL-Surveillance-Equipment of all claims as a result of purchasing our products and using our services.

We have a life-time warranty / guarantee on all products. (Includes parts and labor).

For Nationwide customers we ship you all the equipment, detailed instructions and provide you with a toll free 24 hour tech support line. All our systems are plug and play.

* The rental period is priced for a (7) day period. This is the minimum period available.

* The first rental day begins on the date the product is received by the purchaser. (Verifiable thru the shipping company signature confirmation)

* The rental period ends on the date the purchaser begins shipment of the product back to us. (Verifiable thru the tracking number)

Products ordered on a Friday scheduled for "Overnight or Next Day" will be delivered the following Monday Unless Saturday delivery is specifically requested.

* Customers are responsible for all missing items. Parts not returned will be billed accordingly.

* A 25% rental fee will be charged (based on the retail value of the equipment) for each additional day product is held beyond initial rental period. (Please call us within 24 hours if an extension is required)

* We do not make adjustments for early returns. If you order rental products for mutiple weeks you will be charged for mutiple weeks. No exceptions granted!.

* Violation of any of the stated terms and conditions will result in a charge for the full retail price of the equipment plus the rental fee.

* Alternate Rental Periods are available at terms and prices agreed to by us. Early rental returns will be treated as if the equipment were held for the entire rental period originally requested.

In the case of daily rentals: Such minimum terms and conditions will apply: All commitments given to DPL-Surveillance-Equipment.Com (verbal or written) to set aside such rentals will cause the customer to pay for the same regardless if the equipment is used or not. No exceptions granted!

A security deposit is required which covers the full price of the equipment. This is adjusted after the equipment is returned. Rental fees will be deducted from this deposit and the balance refunded when equipment is returned in good working (minus the costs associated with repairing any damages) order.

The Client pays for shipping both ways, but the shipping time is not included when calculating the rental period. We require return shipping to be via UPS or Fed. Ex. Ground inside the US or UPS AIR (or equivalent) outside the US . We also recommend that the customer email a tracking# to verify reciept of the shipment.

Under No Circumstances Does DPL Surveillance Equipment© Allow Customers To Charge Shipping or Packaging Costs To Our Account (Fed. Ex., UPS, USPS and/or DHL). Unauthorized Charges Will Be Disputed and Reversed. Criminal Charges Will Be Pursued If Necessary.

Most orders received before 2pm EST will be shipped the same day. Orders received after 2pm will be shipped the following business day. If you require an exception to this policy please contact us first and we'll determine whether or not we can accommodate your request.

Once a Client has rented a system, 50% of the rental fee may be applied towards purchase of a new system. There is 1 month time limit on using this rental credit, and the rental credit cannot be transferred or assigned in any manner.

When rental fees exceed the retail price of the item:

(1) You may either purchase the item and pay the amount in excess of the retail price

or

(2) Simply pay the rental fees if you do not want to purchase the item.

However, under no circumstances will customers simply accumulate rental fees that exceed the retail price of the item while still retaining the option to purchase the item with the intention of avoiding the rental fees over and above the retail price of the item. We retain the right to charge said customer's credit card for the amount necessary to recover all rental fees at any time after which the rental fees exceed the retail price of the item. Notice may or may not be given prior to fee recovery.

Clients must contact us within 24 hrs. of receiving equipment if assistance is needed to set-up or operate equipment. Failure to do so will result in our inability to issue a credit or refund.

Cancellations: We require one weeks notice for all cancellations.

Backorders: All backorders will be shipped regular ground unless the customer prepays in advance.

Where the information in the videos (including images) and information on the website conflict the website (including but not limited to specs., descriptions,etc.) takes precedence.

Reservations: Customers may reserve a rental for up to ten (10) days by either calling us (818) 344-3742 or using the website and specifying the same by making a note in the "special instructions/comments" section. We'll acknowledge the reservation by confirmation email or phone call.

In regards to Walk-Through Metal Detectors:

During the rental period client assumes complete responsibilty for the equipment in case of fire, theft, damage, etc.

If client cancels this agreement within 72 hours of commencement of rental period then we shall be entitled to a cancellation fee equal to 100% of the rental amount. (End of Walk-Through Metal Detectors agreement).

Upon our approval and your own needs we can even have the equipment in your hands in 24 to 48 hours!

Restricted and Title III equipment requires a formal request from the Chief of Police on department letterhead. We reserve the right to decide who is, and is not, approved for rental privileges.

Call us (or email us at Rental@DPL-Surveillance-Equipment.com) at
(818) 344-3742 or fax us at (775) 249-9320 if you have any questions.


Hold Harmless Clause:

DPL-Surveillance-Equipment is not responsible for personal or professional injury or damages resulting from the use of our equipment.


By Patronizing Our Website You Are Agreeing to Be Bound By Our (Above-Mentioned) Terms and Conditions.